ContactDirect support
Get intouch
Activation, support, billing, or anything else. One email reaches VU Prime support directly.
Email us
We reply directly, usually the same day
Most campuses hear back and get set up the same day they write in.
Write an emailNew campus activation
Install the extension, then write in to get your campus switched on.
Renewals and plan changes
Switch billing cycles, renew, or raise your device limit.
Help with a feature or a stuck run
Tell us what you were doing and we'll get it moving again.
Privacy or data requests
Questions about your data, or a request to delete it.
Before you write in